Database Upgrade
A client running an upgrade for their main database software from their vendor hit a snag when two workstations kept crashing during the process rendering the software unusable. They found themselves between a rock and a hard place when they could not resolve themselves and the vendor’s support staff felt the issue was beyond the scope of their responsibility and washed their hands of it. With two users unable to work they reached out to us to step in and try to find a soluti